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Terms of Service

In force as of 01 September 2021


The purpose of this document is to define the terms and conditions under which, on the one hand, Voyazil, a company hereinafter referred to as the PUBLISHER, makes available to its users the site (the web pages available via the domain name voyail.com) and the services available on the site, and on the other hand, the way in which the user accesses the site and uses its services and data.


Any connection to the site is subject to compliance with these conditions. For the user, simple access to the PUBLISHER's site via any query on the domain name voyazil.com or any other alias or IP pointing to the same hosting, its different subdomains and all of its pages , implies acceptance of all of the conditions described below.

Reproduction rights

The name Voyazil is the official name of the company publishing voyazil.com. It is used by the travel agency in its commercial exchanges and constitutes an exclusive name in favor of its activity, including its various proposals linked to the tourism sector. Any representation and/or reproduction and/or partial or total exploitation of this brand and/or logo, of any nature whatsoever, is totally prohibited.

The general structure of the voyazil.com site, as well as the texts, graphics, images, sounds and videos composing it, are the property of the publisher or its partners. Any representation and/or reproduction and/or partial or total exploitation of the contents and services offered by the site voyazil.com, by any means whatsoever, without the prior written authorization of Voyazil and/or its partners is strictly prohibited and could constitute an infringement within the meaning of articles L 335-2 et seq. of the Intellectual Property Code.

As a result, no reproduction, even partial provided for in article L.122-5 of the Intellectual Property Code, may be made of this site without the authorization of the publication director, whose identity is mentioned in chapter SITE PUBLISHER of the legal notices, or of the partner author of the content.

Use of the site and the data published there

The site is intended for end use and is not intended to be a data server for automated processing other than those planned and provided by voyazil.com.


The voyazil.com site may contain hypertext links to other sites on the Internet. The links to these other resources cause you to leave the voyazil.com site, and the data which would then be presented to you will no longer be the responsibility of the publisher of voyazil.com.

It is possible to create a link to a web page on this site without express authorization from the PUBLISHER. No authorization or request for prior information can be required by the publisher with regard to a site which wishes to establish a link to the publisher's site. However, this site should be displayed in a new browser window (target="_blank"). However, the PUBLISHER reserves the right to request the deletion of a link that it considers to be inconsistent with the purpose of the voyazil.com site.

Links are authorized as long as there is no ambiguity as to the origin of the data: no popup, no inlay layer, iframe, query, etc. The pages of the voyazil.com site must therefore not be nested within the pages of another site.

Likewise, the deep linking technique is prohibited for site resources.

Personal data

Server logs

Any request to the server hosting the website is logged in the logs by storing the user's IP address. These logs are only used to search for incidents, particularly in the event of an attack or malicious computer attempts. In compliance with the telecommunications code, these logs are not stored for a period of more than one year.

Contact form

The information entered is necessary to process your request. The information collected may be subject to computer processing intended for the contacts file. In order to be able to respond to indications of technical malfunctions, information relating to the web browser used is also sent; the latter, making it possible to guide technical support in its investigations into the problem encountered, are not stored. The recipient of the data sent by the contact form is none other than the members of the Voyazil team.

The email address can only be stored to subsequently send other information on Voyazil's offers ONLY if the visitor gives their consent by checking the box provided for this purpose at the end of the form.

"Quotation request" and "tailor-made" forms

The data entered makes it possible to establish a commercial proposal (quote), as well as to be able to transmit it to the interested party. The estimate being an accounting document, it and the information it contains must be stored according to the regulations in force concerning the duration of accounting elements.

The email address can only be stored to subsequently send other information on Voyazil's offers ONLY if the visitor gives their consent by checking the box provided for this purpose at the end of the form.

Privacy Policy

In the online services of Voyazil, personal information concerning your identity (surname, first names), as well as your contact details, are never made public and remain inaccessible by the services and web pages of voyazil.com.

Certain personal data may be communicated to certain partners as part of the establishment of quotes, in particular dates of birth, for airlines or other transport or reception structures which have pricing according to age.

The publisher undertakes not to transfer any of your personal information for commercial purposes. Your data can therefore never be sold or transmitted to professionals who would like to use them for advertising purposes.

Data retention period

If you do not express an interest in our services within three years, the data concerning you will be deleted from our file. For legal reasons of accounting retention and/or commercial activity history, certain data may be archived.

Right of access, modification and deletion

To exercise your rights regarding personal data, please refer to legal notices.



“Cookies” are text files placed on the Internet user’s hard drive by the server of the visited website or by a third-party server (advertising agency, web analytics service, etc.). Cookies allow choices made by the Internet user to be memorized while browsing a website. They can in particular be used to facilitate authentication, memorize a browsing session, site consultation preferences, the content of an electronic basket, etc. Each cookie has its own lifespan.


Session and technical cookies

For the management of authentications (including forms), as well as for preserving your choice of language from one page to another, this website automatically installs cookies on the Internet user's terminal (data session in a cookie which will be automatically deleted when disconnecting or closing the browser, or after a period not exceeding 13 months, in accordance with the recommendations of the CNIL). This deposit of cookies therefore only takes place for Internet users who use the forms.

To allow the user to stay on the same host server, and to, among other things, manage load peaks, 2 technical cookies are also used by the server of our host OVH.

As specified in article 5.3 of directive 2009/139/EC and the order of August 24, 2011 (so-called “Telecom Package” order), these cookies placed are strictly necessary for the provision of a communication service. online at the express request of the user (user session cookies, cookie allowing the recording of the language spoken by the user, etc.). These cookies are therefore not subject to an obligation of information and prior consent from the Internet user.

However, each Internet user can refuse the installation of cookies placed on their computer terminal by selecting the appropriate settings in their browser. With such a setting, it should be noted that the use of all the functionalities of the website will be degraded (impossibility of accessing sections with restricted access for users with these rights).

Statistics cookies

voyazil.com does not install cookies for statistical purposes.


You can authorize, block or delete cookies installed on your computer by configuring the options of your web browser. For the most common browsers, you will find instructions via the following links:

  • Internet Explorer / Edge
  • Chrome
  • Firefox
  • Safari
  • Opera

Finally, we would like to inform you that deactivating a cookie could prevent or make it difficult to navigate or provide the services offered on our website.

Responsibility of the publisher

No liability can be assumed in the event of error, omission, loss or direct or indirect damage due to the use of data or information published on the entire voyazil.com site. The information is provided as is, without warranty.

The information and/or documents appearing on this site and/or accessible through this site come from sources considered to be reliable.

However, this information and/or documents may contain technical inaccuracies and typographical errors.

The PUBLISHER reserves the right to correct them as soon as these errors are brought to its attention.

It is strongly recommended to verify the accuracy and relevance of the information and/or documents made available on this site.

The information and/or documents available on this site may be modified at any time, and may have been updated. In particular, they may have been updated between the time of their download and the time when the user becomes aware of them.

The use of the information and/or documents available on this site is done under the full and sole responsibility of the user, who assumes all the consequences that may arise therefrom, without the PUBLISHER being liable for this, and without recourse against the latter.

The PUBLISHER cannot under any circumstances be held responsible for any damage of any nature whatsoever resulting from the interpretation or use of the information and/or documents available on this site.

Access to the website

The publisher strives to allow access to the site 24 hours a day, 7 days a week, except in the event of force majeure or an event beyond the control of the PUBLISHER, and subject to possible breakdowns and interventions maintenance necessary for the proper functioning of the site and services.

Consequently, the PUBLISHER cannot guarantee availability of the site and/or services, reliability of transmissions and performance in terms of response time or quality. No technical assistance is provided for the user, whether by electronic or telephone means.

The publisher cannot be held liable in the event of it being impossible to access this site and/or use the services.

Furthermore, the PUBLISHER may be required to interrupt the site or part of the services, at any time without notice, all without right to compensation. The user acknowledges and accepts that the PUBLISHER is not responsible for interruptions, and the consequences which may result therefrom for the user or any third party.

Internet usage rules

The user declares to accept the characteristics and limits of the Internet, and in particular acknowledges that:

  • The PUBLISHER assumes no responsibility for the services accessible via the Internet and exercises no control in any form whatsoever over the nature and characteristics of the data which may pass through its server center.
  • The user acknowledges that data circulating on the Internet is not protected, in particular against possible misappropriation. The presence of the VoyazilTM logo or the name Voyazil establishes a simple presumption of validity. The communication of any information deemed by the user to be sensitive or confidential is done at their own risk.
  • The user acknowledges that data circulating on the Internet may be regulated in terms of use or be protected by property rights.
  • The user is solely responsible for the use of the data that he consults, queries and transfers on the Internet.
  • The user acknowledges that the PUBLISHER has no means of control over the content of the services accessible on the Internet.

Modification of the conditions of use

The PUBLISHER reserves the right to modify, at any time and without notice, these conditions of use in order to adapt them to changes to the site and/or its operation.

Applicable right

This site as well as the terms and conditions of its use are governed by French law, regardless of the place of use. In the event of a possible dispute, and after the failure of any attempt to find an amicable solution, the French courts will have sole jurisdiction to hear this dispute.

For any questions relating to these conditions of use of the site, you can write to us at the following address: Voyazil
466 rue de la Gare 97440 Saint-André - Reunion Island